Help
Questions, answered
Everything about uploads, clips, captions, the trial and billing. Need something else? Send us a message.
Frequently asked questions
The questions we hear most about PodSnipAI and the plan.
Still unsure? Send us a message through the contact page.
Which formats can I upload?
MP4, MOV, MP3, WAV and M4A, up to 3 hours per file.
How long does it take to get my clips?
Most episodes are processed in a few minutes. Longer files can take a little more time; you can leave the page and come back.
Do I own the clips?
Yes. Everything you upload and export stays yours.
Can I edit a clip?
Yes. Trim the start and end, edit captions and change the layout before exporting.
Which languages do captions support?
Captions are available in more than 30 languages, and you can correct any word before you export.
How does the trial work?
You get 1 day of full access for €0.01. If you do not cancel before the trial ends, the plan renews at €29.90 every 28 days until you cancel.
How do I cancel?
Cancel at any time from your account or through our contact form with the subject “Cancel my subscription”. Cancelling stops all future charges; you keep access until the end of the period you have paid for.
Can I get a refund?
The €0.01 trial fee is non-refundable. Subscription fees are generally non-refundable, but we review requests made within 14 days of a charge for technical problems, duplicate or unauthorised charges, and EU consumer rights. See the Refund policy for details.
Stop editing clips by hand
Upload once. Post all week.
PodSnipAI finds the moments, you choose what goes out.
Start with a full day of access for one cent. Upload an episode, export every clip you like, and decide afterwards whether PodSnipAI earns a place in your workflow.
1-day trial for €0.01, then €29.90 every 28 days until you cancel. Cancel any time.